Emergency Tree Services 24/7

Storms around Davidson County do not check business hours, so neither do we. Arbor Aves Tree & Crane is open around the clock, every day of the week. When a tree comes down on something you own at midnight, you call the same number you would call at noon.

First, keep your people safe. Stay away from downed power lines, stay out from under sagging limbs, and do not park vehicles under a leaning tree. That is the crew's own standing storm advice, and it matters more than anything on this page.

Then there is the part nobody plans for: the insurance claim. We work with your insurance company to make the process smoother. And the removal itself is done the safe way: our certified crane operator and tree climbers take the weight off the structure in controlled lifts, preventing further damage instead of adding to it.

One more thing, because storm season brings out the worst of the industry: no ghosting. Other outfits quote a job and vanish. This crew's reputation was built on the opposite. When we say we are coming, we are coming.

What happens after you call is not complicated, and it is worth saying plainly because storm calls are made by people who have never made one before. The line is answered around the clock. The crew asks what came down, what it is on, and whether any wire is involved. Our certified crane operator and climbers take the weight off the structure in controlled lifts, and we work with your insurance company from there.

Before any of that, though, there is an hour that belongs to you, and most of it is about not making the damage worse. The first hour, in order covers what to do and in what sequence, including the Davidson County electric providers and how to tell which one to call, because generic advice to ring the power company is no help at two in the morning.

Two things people ask on every storm call have their own pages now. Whether the tree needs somebody tonight or on Monday is worked through in three honest tiers, with the published NC State criteria for whether a damaged tree is worth keeping at all. And before anything is cut, the state regulator asks homeowners to photograph the damage: what to capture is a short checklist for doing that properly, in the rain, at night.

The storm log dates each storm that reached the county or the Triad, with what the NC State Climate Office and the National Weather Service published about it; its entry for the two late-January storms carries the crew's own advisory from that winter. For tropical weather, hurricane season in the Piedmont follows five named storms inland.

Three more storm questions have pages of their own. What not to touch after a storm goes hazard by hazard, from a downed line to a bent limb, in the words of the agencies that warn about each one. A tree lying on a wire belongs to the utility first, and who to call about a tree on a power line sorts out which utility and whose wire is whose. And tree damage insurance claims, step by step follows the state regulator's order of events from the first call to the adjuster's visit.

When the tree is on the house, the controlled lifts above are the subject of how a crane takes a tree's weight off a house: why each piece is held before it is cut, and why the order of the cuts matters.